| Policies & Procedures |
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Accepted forms of payment are check, credit card and US currency.
Please do not send cash in the mail. There will be a $50.00 service charge imposed by Signs of Augusta, Inc. in addition to any fees your financial institution may impose for any returned check. Minimum Order Amount:There is a $20.00 minimum for any order taken.Deposits, Accounts & Prepayments:Unless prior billing arrangements have been made, 50% Deposit required on all orders before any project can be started, and the balance is due upon receipt for pickup. Before shipping can occur on any custom or stock order, the balance must be paid, including shipping costs and any applicable taxes. Deposits or prepayments may or may not be refundable, depending on the circumstances. See the Refunds sections below. A Credit application must be on file in order to have a charge account. Our terms are Net 10 secured, Net 30 secured, & Net 30.Billing:Anyone wishing to apply for credit must fill out a credit application. The application will soon be available for download. Until that time, please request a faxed copy of the credit application. Terms are Net 30 days. Please allow 1 to 2 weeks for processing.Refunds and Returns:The amount of money returned will depend on amount of work that has done on the project at the time of the cancellation. Our shop rate is $50/ Hour. The cost of goods will be deducted & our time used from the deposit as well. Since almost all of our products are custom made to order most of our products cannot be refunded, the only items that can be are pre-made and would have to be not used and in new condition. Some items would be required for payment of shipping costs.
Turnaround Times
Vinyl Signs are 2-3 Working Days. Banners are 1-2 Working Days. Screen Printing is 5-7 Working Days. Sandblasted Signs are 3-4 Weeks. Lighted Signs, Cabinets & Channel Letters are 3-4 weeks.Proofs or Logo Setups please add 1-2 Days to turnaround time.  Vehicle Lettering
Vehicle lettering is scheduled after the letters are cut & ready to go. We reccomend that the client drop the vehicle off at 9am. Depending on the scope of the work needed, it usually takes at least 4 Hours to complete a Vehicle Lettering. InstallationA Minimum Outside Install is $50, Minimum Inside Install is $30. Post Hole Digging with 2 people required starts at $95, Lift Truck Installs are $125/ Hour. Channel Letters start at $185 (2 hours), and are Charged $70 an hour after the initial fee.
Sign PermitsSign Permits are needed for us to install any sign other then Real Estate Signs, Political Signs, or Signs less than 8 Sq. Ft. Sign permits cost $65. If structure exceeds over 100 sq. ft. Permit cost is $145. Lighted signs need to be UL Listed and only certified electricians can run wires over 5 ft. from power source. Sidewalk A-Frames are not allowed for buildings occupying 5 or more businesses. Banner Permits
Banner Permits are needed for any banners installed in county limits. Banner permits can be obtained by customer and costs $25 per banner at Columbia County Government Complex. Only 2 banner permits are allowed within 1 Year time, and are only good for 30 days only (in Columbia County). Banners can only be 32 sq. ft. or less (4’x8’). Buildings occupying 5 or more businesses can only have banners installed on building, cannot have banners out by the road. If Signs of Augusta gets a Banner Permit it will cost $65. Proofs
Proofs are for orders only. Setup fees for scanning Logos or Artwork are $50/ hour and can be charged in 15 minute increments. Add 1-2 days turnaround time to order for proofs Minimum Orders
Deliveries$10-$25 depending on mileage. |
